Privacy Policy
Last updated: 2026
This Privacy Policy explains how FluxGrab ("we", "us") handles information when you use our website, web application, and desktop software (the "Service"). We aim to collect as little as possible.
1. What we collect
- Purchase information: When you buy a Pro license, our payment provider processes your payment and shares limited details with us (such as your email and order ID) to deliver your license and support.
- Support communications: If you email us, we keep that correspondence to help you.
- Basic website analytics: We may collect anonymous, aggregated usage statistics (such as page views) to improve the site. This does not identify you personally.
2. What we do NOT collect
- We do not sell your personal data.
- The desktop app performs downloads locally on your device. We do not track, upload, or store the list of links you download or the files you save.
- We do not require an account to use the free plan.
3. Payment processing
Payments are handled by third-party providers (for example, our checkout partner). Your full payment card details are processed by them and are not stored by us. Their handling of your data is subject to their own privacy policies.
4. Cookies
The marketing site may use minimal cookies or local storage for basic functionality and anonymous analytics. You can control cookies through your browser settings.
5. Data retention
We retain purchase and support records for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To make a request, contact us at support@fluxgrab.com.
7. Children
The Service is not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect their data.
8. Changes
We may update this Policy periodically. The "Last updated" date reflects the latest revision.
9. Contact
For privacy questions, email support@fluxgrab.com.